• Memorial Hermann Memorial City

    Memorial Hermann Tower
    929 Gessner
    Suite 2450
    Houston, TX 77024
    713-464-9939

  • Memorial Hermann Katy

    Medical Plaza 2
    23960 Katy Freeway
    Suite 140
    Katy, TX 77494
    713-464-9939

Monday, December 10, 2018

Today’s Hours
Memorial City 8:30am-5pm Katy 8:30am-5pm




Patient Centered Medical Home


What is a Patient-Centered Medical Home?

A “Patient-Centered Medical Home” (PCMH) is how health care is delivered to patients. The medical home team in your doctor’s office manages care and services for you—acting as the “hub” of your care. A medical home can lead to higher quality care for patients, and improved care can lead to lower costs for all of us. PCMH puts the patient at the center of the health care system, and provides primary care that is:

  • Accessible
  • Continuous
  • Comprehensive
  • Family-Centered
  • Coordinated, and
  • Compassionate

Why is PrimeCare Medical Group becoming a PCMH?

Patient-Centered Medical Home (PCMH) is a major part of our continuous effort to improve quality, safety, and efficiency within our organization. By replacing episodes of care with whole person care, we can help coordinate your long term health. We believe strongly that providing you with health education and helping you understand your health situation can contribute to better outcomes. Being a PCMH does not affect your insurance coverage in any way. We will provide you enhanced care through same-day appointments and extended, hours, and help improve interaction and communication with specialists, other care facilities, and the entire health care team.

Our Patient-Centered Medical Home Responsibilities to YOU:

  • To listen to your questions and concerns and to explain disease, treatment, and results in an easy-to-understand way.
  • To coordinate your overall care, sending you to trusted specialists if needed.
  • To provide you with same-day appointments whenever possible.
  • To provide instruction on how to access the care you need when the office is not open.
  • To provide clear instructions about your treatment goals and future plans for every visit.

Your Responsibilities in a Patient-Centered Medical Home are:

  • To ask questions and be active in your care.
  • To provide your health history, symptoms, and other important information, including any changes in your health.
  • To inform us whenever there is a problem with a medication you are taking.
  • To call our office first with your health concerns unless it is an emergency.
  • To inform us whenever you utilize any other health system such as the emergency room or a self-referral to a specialist.
  • To have a clear understanding about your treatment goals and future health goals.

Principles of PCMH:

  • A personal physician—coordinates all care for you and leads the team
  • A Coordinated team-Professionals who work together for your care
  • Whole person orientation-responsibility for all your care needs and arranging with other professionals. This includes care for all stages of life; acute care, chronic care, preventive services, and end of life care.
  • Coordinated care—your physician and your team incorporate all components of the complex health care system
  • Quality and safety—Centralizing care in one place will assure your safety is always being met. We voluntarily engage in quality improvement activities to improve


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