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Dear PrimeCare Patients

As you may know from our announcement last month, PrimeCare Medical Group recently joined WellMed. This change will better prepare us for the future and improve the way we deliver care to our patients. You will see changes to our clinic as we make this transition. These changes will help us focus on the specific needs of our patients.

One of the changes is to our patient portal.

First, what’s not changing: We will continue to use the Healow app as our patient portal. The portal has the same features, including request appointments, messaging, and view lab results, immunization records and referral history. Access to the WellMed portal became available on October 10, 2022.

If you have used our system before, the transition should be easy. However, you will need to change the clinic name from PrimeCare to WellMed in the Healow app.

Please see below for step-by-step instructions to activate your patient portal:

To activate your patient portal, follow these step-by-step instructions:

  1. Call the office you wish to visit to register/web enable your account.
    – For the Memorial City location, call 713-464-9939
    – For the Katy location, call 281-505-6760
  2. Once registered, you will receive an email with a link to the new portal.
  3. Go to https://health.healow.com/wellmed or download Healow app on your phone.
  4. Open Healow.
  5. Tap “Get Started” at the bottom of the screen.
  6. Enter your first name, last name and date of birth and tap “continue.”
  7. Tap “yes I have a practice code.”
  8. Type the practice code “WellMed” and then tap “next.”
  9. Under “Verify your Practice” ensure that WellMed Medical Group PA, 2620 Communications Parkway, Plano, TX 75093 is displayed and tap “This is my practice.”
  10. Enter your username and password.
  11. Create a 4-digit passcode.
  12. Click “skip” when prompted to use h2h calls.

For assistance at our Memorial City location, call 713-464-9939
For assistance at our Katy location, call 281-505-6760
Monday-Friday, 8 a.m. to 5 p.m.

Thank you for being patient with our team as we make this transition.

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For 20 years it’s been our mission to help our Houston community stay healthy by providing quality primary care using the latest advances in medicine. Today, we make it easy for you to get the support you need both inside and outside the office by integrating technology throughout all aspects of our practices. From touch screens in every patient room to providing 24/7 on-call physicians and online resources- we make it easy to get primary care whenever and wherever you need it.

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24/7 on-call physician

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Acute Illness Treatment

Acute IllnessTreatment

Allergy Treatment and Allergy Management

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Cardiovascular Health

CardiovascularHealthcare

Chronic Illness management

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Post Hospitalization and Transition of Care

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Lab testing

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Preventative Healthcare

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Houston Saturday clinic

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What Our Patients Are Saying

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Sean K.

“Dr. Daniel Medrano is an excellent physician. He spends time with you during your exam. He is easy to talk to, a good listener and remembers previous visits and conversations. I am certain some are not charted. I’m convinced he remembers little details. The office staff are great and I truly believe he is instrumental in creating an environment his employees can thrive and want to be the best they can be. The culture there is positive and friendly. I would and have strongly recommended PrimeCare Medical Group.”

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Richard A.

“I have been with PrimeCare since their founding about 20 years ago. You can tell I’m happy as after 20 years I am still there. I have great confidence in Dr. Ankur Doshi and the entire staff. I particularly like the service where I have an assigned nurse that I can call with medical questions or if I need an appointment. I get my physicals, shots and all my aches and pains are taken care of. And, if necessary they pick me a specialist. I cannot say enough.”

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Terri M.

“From the front office staff to the nurses to the lab, my husband and I are extremely satisfied and thankful for Dr. Manish Parikh and his staff. He’s always thorough, considerate and very professional. He responds quickly to messages and follows up with them. So glad we found him.”

“
Michael V.

“Very pleased with PrimeCare Medical Group. Dr. Sejal Desai has been a tremendous help in me living a healthier lifestyle. She is very patient with me and very thorough with our appointments. She makes sure I understand what I need to do on my end and is always there for guidance.”

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Cristy G.

“Despite being so sick, my experience was wonderful! The staff was very pleasant, from the reception desk to the checkout counter. Jeanine Wallace was very thorough in her examination but also showed caring concern for my health and circumstances. That is something I highly value, and I highly recommend PrimeCare Medical Group to anyone seeking friendly and professional health care providers.”

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